The NHS App now only allows you to make a GP or Nurse appointment by first accessing our Online Service. Once logged into the NHS App this is done by clicking their ‘Advice’ link and then the ‘Ask your GP for medical advice’ link. Whilst you will no longer be able to directly make GP or Nurse appointments on the NHS App it will still allow you to carry out a number of useful actions which includes: 

  • Ordering repeat prescriptions 
  • Viewing upcoming and past appointments 
  • Securely viewing your health record
  • Accessing health services on behalf of someone you care for 
  • Advice about Covid and downloading your NHS Covid Pass
  • Requesting a few specific appointments but only for – i) Cervical Smear (Invite only), ii) ECG, iii) LTC Diabetes or HCA, iv) NHS Health Check and v) Phlebotomy/Blood Test
  • Other Services include i) getting health advice, ii) registering to donate your organ(s), iii) viewing your NHS number, iv) viewing and managing care plans and v) viewing hospital and other healthcare appointments

For new users of the NHS App it can be downloaded by clicking hereAfter you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery. If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code. For patients thinking of setting up the NHS App the following guides might be helpful –