Stourport,
DY13 0AA
Donna Davies – Site Manager
Site email address – hwicb.smc@nhs.net
Non-urgent advice: Out of Hours
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life threatening emergency please dial 999
Non-urgent advice: Other Information
The best way to contact the surgery is by contacting us online – click here to find out more
Please note, if you do call the surgery the busy times for telephoning the surgery are first thing in the morning between 8.00am and 10.00am. If your call is not urgent please consider telephoning outside of these times.
If you have an appointment booked that you do not want, or are unable to keep, please remember to let us know so that someone else can be given that appointment – click here to find out how you can cancel, it’s easy and simple to do!
Repeat prescriptions can be ordered online at repeat prescriptions, by telephone on 01299 827171, or in person at the surgery. There is a box for repeat prescriptions in the lobby, or if you have a query you can speak to a receptionist.
Please let us know if you have an email address and are happy for us to contact you in this way.
Disabled Access
We have disabled parking available at the surgery.
We have automated doors and ramp access to our reception area; there are consulting rooms on the ground floor and also a lift to the first floor should this be required.
If you require any additional help our reception staff will be pleased to help.
We also have a loop system for those with hearing problems.
Comments and Suggestions Form
Comments and Suggestions Form
Complaints Form
Complaints
Please only use this form for complaints that will go directly to the management team at the practice. If you have a query regarding a medical matter please contact reception.