Non-urgent advice: Other Information
Please note the busy times for telephoning the surgery are first thing in the morning between 8.00am and 10.00am. If your call is not urgent please consider telephoning outside of these times.
If you have an appointment booked that you do not want, or are unable to keep, please remember to let us know so that someone else can be given that appointment. You can telephone between the hours of 8.00am and 6.30pm to speak to a receptionist.
Repeat prescriptions can be ordered on line at repeat prescriptions, by telephone on 01299 827171, or in person at the surgery. There is a box for repeat prescriptions in the lobby, or if you have a query you can speak to a receptionist.
Please let us know if you have an email address and are happy for us to contact you in this way.
Non-urgent advice: Out of Hours
Out of Hours: 111
If you need to contact a doctor when the surgery is closed then ring 111 for the NHS111 they will direct you to the appropriate services.
All the doctors and health care professionals work closely together and any relevant medical information about a patient who contacts NHS111 is passed on to the service they put you in touch with. The outcome of the contact will be sent to the surgery so as to keep your own doctor informed of any information.
The surgery is closed on Saturdays, Sundays and bank holidays.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency